Frequently Asked Questions

Please see below our most Frequently Asked Questions from our customers. If you feel something is missing, please let us know through our contact us page.

Q:	Where do I get change from?
A:	Currently we hold change at the Vape shop next door when the Launderette is not staffed.

Q:	Are you going to get a change machine?
A:	Yes we are planning to have a change machine installed in the not to distant future.

Q:	Do you take card payments?
A:	We are cash only at this time, however there are plans to take cash and card payments in the not to distant future.

Q:	Do you have any staff?
A:	Essentially we are a self service launderette. However, there is normally a staff member in 2 days a week. Please check the "Staffed Hours" on the home page.

Q:	Why do I still have half a washing tablet in my clothes after the wash has finished?
A:	Overloading the washing machine will cause the laundry to move around in one large mass, which means the clothing items will not be able to move freely within the drum and the detergent will not be able to circulate effectively to remove dirt and stains.

Q:	Why are my clothes still wet after using the dryer?
A:	Overloading the dryer, or not enough drying time. Please spin clothes before putting in the dryer. Dripping wet clothes can trip the circuit to protect itself.